Welcome to American Pro, your go-to destination for high-quality t-shirts and hoodies. We strive to provide you with a seamless and enjoyable shopping experience, including a straightforward shipping process. Please take a moment to review our shipping policy to ensure clarity and transparency.
Order Processing:
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Order Confirmation:
- Once you place an order, you will receive an email confirmation with the details of your purchase.
- Please review the order confirmation and contact us immediately if you notice any errors.
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Processing Time:
- Orders are typically processed within 1-2 business days of payment confirmation.
- During peak seasons or promotions, processing times may be slightly extended.
Shipping Methods:
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Domestic Shipping:
- We offer standard and expedited shipping options for orders within the United States.
- Standard shipping usually takes 3-7 business days.
- Expedited shipping delivers within 2-3 business days.
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International Shipping:
- American Pro proudly serves customers worldwide.
- International shipping times vary based on the destination. Please refer to the checkout page for estimated delivery times.
Shipping Costs:
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Domestic Shipping:
- Standard shipping rates are calculated based on the weight of your order and your delivery location.
- Expedited shipping costs are available at checkout.
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International Shipping:
- Shipping costs for international orders are calculated during the checkout process.
- Customers are responsible for any customs duties or taxes imposed by their respective countries.
Order Tracking:
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Tracking Information:
- Once your order ships, you will receive an email with tracking information.
- Use the provided tracking number to monitor the progress of your shipment.
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Tracking Assistance:
- If you encounter any issues with tracking or have questions about your order, our customer support team is here to assist you.
Delivery Issues:
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Lost or Stolen Packages:
- American Pro is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
- Please ensure that your shipping address is secure and accurate.
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Address Changes:
- Contact us immediately if you need to make changes to your shipping address. We'll do our best to assist you, but changes may not be possible once the order is processed.
Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to our customer support team at customer_support@americanpro.com.
Thank you for choosing American Pro. We appreciate your business!