1.1 I live overseas. What is the best way to place an order?
The best way to place international orders is via e-mail. Send us an email with the products you are interested in ordering and your address and we can send you a quote. Payments are then made via Paypal. Send e-mails to email@example.com.
1.2 Are your belts legal for powerlifting?
Our belts are legal in a number of powerlifting federations (SPF, APF, RPS, etc...), but are not legal in ALL powerlifting federations. Check with the state chair for the federation you plan to compete in to make sure all of your gear is compliant with their rules.
2 Returns & Exchanges
2.1 I ordered the wrong size belt/harness. What do I do?
We can exchange any unused products for a different size. Send us an email or call us to let us know that you need to exchange a product and we will give you instructions on how to complete your exchange.
Phone number: 803-788-2852
3.1 What shipping methods are offered?
The United States Post Office will be the preferred shipping method for all orders. If you prefer UPS or Fedex please call to make an order over the phone and specify that you would like to choose one of these carriers as your shipping method. Please note that changing to either UPS or Fedex can delay your order delivery time. Any order that is too large to fit inside USPS packaging will automatically default to being sent via Fed-Ex ground.
Other shipping methods are available such as UPS Next-Day or Two/Three-Day delivery, UPS Global/International delivery, Fed-Ex 2-day, Fed-Ex Express saver, or Fed-Ex Overnight. You pay shipping costs for these methods, which are based on the weight and destination. Simply enter your order online and you will be presented with all shipping options that we can do so you can choose between price and speed of delivery. By indicating a special delivery method, you are giving us authorization to charge you for this service. Please be aware that orders placed after 12:00 noon EST (9:00 am PST) will usually go out the following business day.
4.1 How do I determine what size I need?
For most of our products including sleeves and belts, a sizing chart is available on the product page that can help you figure out what size fits you best. If you find yourself in between sizes or in need of more help to ensure you purchase the best fit, send us an email at firstname.lastname@example.org with your questions and we will be sure to get back to you.
4.2 What is the difference in the 2 ply and 3 ply belt?
The 2 ply belt is great for lifters the do a lot of dynamic movements. The 2 ply belt is pliable and supportive so it is great for Olympic lifting, crossfit, or even beginners who are not use to wearing a belt. The 3 ply belt is a thicker stiffer version of the 2 ply belt. The 3 ply belt is great for strongman, powerlifting, or just someone who likes solid support during heavy lifting.
4.3 What is the difference in the women’s belt and the men’s belt?
The women’s belt is made out of 3” wide woven nylon. The men’s belt is made out of 4” wide woven nylon. We also offer a 5” wide belt for strongman competitors.